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State of the art user interface, unmeet in other service management software
AvailSuite has been designed using all the latest technology, by the people who have developed
business software for over than 10 years, and with the help of professional designers. Our user interface is very
similar to what you would expect from a Microsoft Office application. This is because most users are familiar
with MS Office and we want them to be able to quickly understand how to work with our software. Everything
you see in AvailSuite is customizable: toolbars, window size and position, data views, and so on. Any changes
you make to the appearance are automatically saved, so your style preferences will be used every time you run AvailSuite.
Free technical support, no hidden charges
We provide free technical support to all AvailSuite users. There are no hidden
charges, like a limited number of free support accidents. All support is provided through e-mail,
unless our support personnel decide to call you to facilitate problem resolution. Our typical
response time is 15 minutes for the initial support request, when response does not need investigating
the problem. While some people might think that e-mail support is not as good as phone support,
it is worth noting that you won't have to spend your time on hold waiting to speak to a live person,
being forwarded to other people several times, and having to tell your story all over again. Another
advantage for you is that you will only communicate to people who do have adequate knowledge and
qualification to actually help you.
Powerful tables and views, with customizable columns, sorting and filters
When you have a lot of data in your business management software, you might find it difficult
to find and work with the only records you actually need. AvailSuite comes with a set of views and tables
(also called grids) that make it easier to work with your data records. You use these views to see only
the data you want to see. You can choose what columns you want to have displayed, you can sort the data
by clicking on appropriate column header, and you can even create filters similar to how it is done in Excel.
Calculating totals and subtotals for the amounts of selected orders, invoices, or payments is another useful
Excel-like feature of AvailSuite.
All your changes done to the views will be automatically stored, and next time you open AvailSuite,
you will have everything the way you set it up before.
Simple to use, no training required. Includes complete on-line help
We have paid a lot of attention to make AvailSuite as easy and intuitive, as possible
for business management software. As a result, most AvailSuite users agree that it is very simple to use
and requires no special training. We have also ensured that you have detailed documentation, covering
everything in AvailSuite. The documentation is available from the program
and on our website. AvailSuite has built-in Quick Start tutorial with videos to
help you quickly and smoothly get started with it.
Ability to attach files to work orders, customers, and other data
You can attach files to any data record in AvailSuite, just like you do when sending
e-mails. Many AvailSuite users call this to be the most useful feature ever. They scan work orders and
signed contracts, attach the scanned files to the customer record and then forget about the paper copy
forever. You can attach photos, faxes, special notes, driving instructions to service location, everything
you need. It is time to make your office really paperless!
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