| Frequently Asked Questions |
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General Information
Product Information
System Information
Integration and Migration
General Information
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What is AvailSuite Personal?
AvailSuite is a Service Management Software, designed to effectively manage all aspects of a
Service company. AvailSuite is a proven choice for home businesses and service professionals.
In addition to the great product, we offer free support, migration and data conversion services, and software customization
services.
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Who can use AvailSuite Personal?
AvailSuite has been developed for Field or Office Service companies, Repair and Maintenance Shops and
Consultants Offices. Most small companies will find that AvailSuite covers all their daily operations. If your business has
up to 3 employees, then AvailSuite Personal is likely to be right for you!
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Product Information
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What support is available to AvailSuite users?
AvailSuite comes with free support, which is available even to the trial version users. However, the registered users do
have priority. The first place to look for help is the on-line support area on this site.
If you can't find the answer there or you simply do not have time, please send all questions to our support service address:
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should expect an answer within at least one business day; however, the response will usually be sent within 15 minutes.
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System Information
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What are the system requirements for AvailSuite?
- Microsoft Windows XP / 2000 / 2003
- Microsoft Internet Explorer 5.01 or later
AvailSuite minimum Hardware Requirements:
Computer/Processor: 166 MHz Intel Pentium or compatible CPU
Memory:
- Windows XP and 2003: 128MB of RAM
- Windows 2000: 64MB of RAM
Hard Drive Space: 150MB
AvailSuite Recommended Hardware:
Computer/Processor: 800 MHz Intel Pentium 4 or compatible CPU
Memory:
- Windows XP and 2003: 512MB of RAM
- Windows 2000: 256MB of RAM
Hard Drive Space: 300MB
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How many users can work with the system at the same time?
AvailSuite Personal allows work of up to 3 users at the same time. Only one of them can be Manager user, the other two are Employee users. Manager is the user that have the full control of the data.
Employee user can only see and print out his tasks and expenses. If you need more than one manager and two employees to work at the same time, please take a look at
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Is there a Web-based version of AvailSuite?
AvailSuite is not currently available in a Web-based version or as an ASP solution, because most
customers are interested in deploying this software on site. People want to have all their critical information on their
hard-drive, rather than relying on someone else's system. Secondly, no real-world small business wants to have its
operations halted, due to some Internet virus/worm or other connectivity disruption. However, we continue to evaluate
the demand for a web-based version, and will inform our customers if our plans change.
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What happens after the 30-day trial period expires?
AvailSuite provides you a evaluation period of 30 days after installation.
During this period, you can use AvailSuite without any restrictions. After finishing the period,
you need to uninstall AvailSuite or buy a license for using it.
AvailSuite doesn't delete or damage your data after the trial period expires. It just prohibits using this data until buying a license
and entering a license key.
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How do I remove sample data from AvailSuite?
AvailSuite comes with sample data, whose purpose is to help you quickly learn the system,
so before starting to use AvailSuite with your real business information you'll need to clean up the system.
In order to quickly delete all sample data from the database, in the Maintenance menu of the main form,
choose Utilities and click Cleanup Database.
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Integration and Migration
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