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To start working with Customers, you should click on the Sales group in the navigation pane and select the Customers view at the view list on the top. Using AvailSuite Customer module you can:
To create a customer, user can use any of the following methods:
- use the New Customer button on the toolbar;
- select New and then Customer in the File menu;
- fill a new row directly in the
Customer grid;
- double-click on a new row on the customer grid or on a white area below rows;
To complete editing of a new customer and add a new row on the customer grid, use the button with the + sign in the row navigator below the grid.
In order to see all important information about a customer, double-click on the customer record in the customer grid to open Customer detail screen. All information about invoices, payments, services schedules and performed can be found on the tabbed pages at the bottom of the detail screen. You can see the summary information (amounts invoices, paid, etc.) on the Statistics page.
While on the customer form, you can easily create a new order for the customer. Just click on the New Order button:
A new Order screen will be opened with all the customer information already pre-filled.
In order to review invoice and payment history for a customer, use Invoices and Payments pages at the bottom of the customer detail screen:
All the services you have provided to a Customer can be seen on the Tasks page at the bottom of the customer detail screen. Please, note that the currently scheduled tasks will also be displayed there, not just historical tasks.
All the customer-related expenses can be seen on the Expenses page at the bottom of the customer detail screen. You may add, edit, and delete expenses in the grid by opening popup menu (using right mouse button |