AvailSuite customer relationship management (CRM) module will help you increase customer satisfaction, improve efficiency, create sales opportunities and increase revenue. AvailSuite provides automation of many day-to-day tasks for customer service and sales.

Using the Customer Detail screen, one can quickly access all customer work orders, invoice histories, payment histories, services performed in the past, and other items. For more information, see Working with Customers.

One of the most profitable ways of doing business is to have long-term service contracts with customers. AvailSuite streamlines Contract Management for you, allowing you to record payment terms, assets served and services provided. For more information, see Contract Management.

Whenever a Customer wants a service, it is necessary to quickly and accurately record all information. The customer's Orders are the source of revenue for your company. AvailSuite provides everything for effective Order Management. You can enter all information about services to be performed, price and quantity data, discount and additional charges, plus any special comments or instructions about the Order. You may start scheduling the services immediately off the order screen. For more information, see Order Management.

Some companies find it very convenient to organize the services performed to a customer into Projects. This is especially true for Construction, Software Development, Web Design, and other technology-involved services. AvailSuite gives the tools to these industries too. For more information, see Project Management.