AvailSuite, Small Business Management Software
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Customer Management
  • Customer Information - Customer screen gives instant access to all important customer data, like contact information, orders, scheduled services and more.
  • Billing History - See all customer invoices and payments, current balance, aged account receivables, etc.
  • Job Management - Instant access to all customer's completed, cancelled, scheduled and upcoming tasks.
  • Full Notes History - Make notes about phone calls, quotes, special instructions and so on.
  • Document Linking - You can attach any files (photos, faxes, scanned documents) to a customer record.
  • Expense Tracking - You can instantly review all the expenses related to the customer's orders.
  • Customer Categories - Categorize customers into groups, like new / long-term for easier management.
  • Contract Management - Keep track of service contracts; see when it is time to renew to keep your business growing.
  • Assets and Services - You can list the assets to be served under the contract (including warranty info and EPA reg. No), as well as the services to be carried out.
  • Instant Order Creation - Create Orders off the Customer screen via a single click.
  • Track Quotes - Use Orders in the "Draft" status as the quotes. If a sale is made, you can instantly change the status to make it an active order.
  • Order Entry - You can add Services and Parts to an order, set a specific discount and tax for every order detail line.
  • Order Fulfillment Control - You can assign a technician to an order, who will be responsible for the order fulfillment.
  • Instant Scheduling - You can start scheduling tasks immediately off the order screen.
  • Repeating Orders - You can duplicate an existing order via a single click.
  • Sales Reporting - Review your sales grouped by month or by customer. Find out what services sell better.
  • Order Printing - You may print an order using different templates, like landscape or portrait, and others.
  • Customize Orders - Put your logo, company information, and tag line to the orders you print.
  • Invoice and order designer - Make your invoices and orders look exactly what you want them to be.
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AvailSuite Fact Sheet (PDF, 644 Kb)
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